Average Reviews:
(More customer reviews)I ordered this for a Christmas present. It was supposed to be a stocking with Cardinals, I received a cap with cardinals on it-not even close in resemblance to the ordered product. I never looked at the return policy of the store prior to the purchase because quite honestly I never have problems with Amazon orders; and I order quite a bit. The return would have cost me more time and money than the product was worth. So I found an 800 number on the invoice and just telephoned them to let them know they had sent the wrong product.
Their customer service operator was very nice. She asked the bin number and the packer number from the invoice which I gave her. She advised me that it was probably just the wrong product in that particular bin and that she would take care of it and send me out the product I had ordered at no additional charge.
The replacement product I received was also the SAME WRONG product! (In their defense it was packaged nicely so if you ever do receive what you actually order it will be in good shape) I did not bother to call them the second time and will not order from them again.
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