Average Reviews:
(More customer reviews)My wife and I celebrate our anniversaries based on the traditional calendar. For year 6, it is Iron and candy. I read the description of this "Brown Iron" box and was excited. It was a perfect vessel to store an IPod Touch without breaking the rules of the anniversary. The first issue I had is that FEDEX allegedly came and someone denied the package. I work from home and on that particular day and time that FEDEX claims to have come by, I was home and no one knocked on my door. Our anniversary was June 26th so I did not have my "iron" box by then. FEDEX returned the item to the seller and the seller made NO attempt to contact me for 7 plus days to notify me of the shipping issue. I had to call them for a status only to find out that FEDEX allegedly had made an attempt and someone rejected delivery. Must have been a ghost sitting on my front porch refusing packages.
Christmas Central was however nice enough to re-ship at their expense. The disappointment came when I received the item. It is made of some metal that is not iron. It looks like an item my son could make in metal shop. Although I was upset, I simply said to myself, "I will just process a return". No can do!! Christmas Central only takes returns up to 3 days from the receipt of the package. Anything after that will have a 20% restocking fee. THAT IS RIDICULOUS IN THIS AGE!!!
Although their customer service was adequate, their product has much to be desired and deserves its own place amongst other items at the local dollar store.
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